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News

Browser-based updater is clear and cautious

Article from: WindowsSecrets.com
Read Full Newsletter and Article

DriverAgent and its Driver Updates Web site ($30 membership fee) get the highest marks for providing clear information and taking a measured approach to updating drivers.

Unlike other products I tested, DriverAgent can be run from the Driver Updates site (and thereafter from a desktop icon); the program asks that you pay a membership fee rather than buy a product license.

Setup varies slightly from browser to browser. Be sure to follow the four-step instructions on the product's Download page to avoid any problems.

Like those generated by Driver Detective, DriverAgent's scans present you with a list of the drivers it found along with icons (and a helpful icon legend) providing information for each driver.

The program helpfully explains that even if a driver update is available for download, that doesn't mean you need to install it. You have the option of downloading the update for backup purposes, if you desire.

In addition to the "good" (no update needed) and "bad" (time to update) categories, DriverAgent may signify a driver as questionable. That is, DriverAgent was not able to determine whether the file is out of date. In this case, the program advises you not to update unless you think you are experiencing a problem — a cautious approach I appreciate.

On my Vista test system, DriverAgent failed to detect the out-of date Intel PCI Bridge chipset driver that was found by DriverMagic, Driver Detective, and RadarSync. But as Driver Detective's help file points out, unlike other hardware, chipset drivers do not install any software drivers. Consequently, their up-to-date status may not be reported accurately by these kinds of products.

On my XP test PC, DriverAgent marked several drivers as "good but with download available" that DriverDetective had marked as "out of date." Since my computer appeared to be running just fine, I consider DriverAgent's a more reasonable label.

DriverAgent had no problems downloading the few sample driver files I requested as a test.
Posted: 2008.08.04 15:34
 

New DriverAgent Download Available

DriverAgent.com is now available in a downloadable executable format in addition to the classic browser plug-in. The new DriverAgent version was created to meet customer requests for a convenient and easy-to-use download. The downloaded version is very small in size at under 500k and can run from any folder within the Windows operating system. Users now have a choice to run DriverAgent directly from the browser by installing the plug-in, or to download the executable and run it from their desktop. No matter which way users choose to use DriverAgent, they will continue to get all the same great features and functionality that it has garnered a reputation for.

Posted: 2008.07.08 11:52
 

Updated DriverAgent Appearance

Have you noticed our new look? We have recently made changes to DriverAgent by adding a new color scheme and graphics. Let us know how you feel about the changes here; we look forward to hearing from you!

Posted: 2008.07.08 11:45
 

DriverAgent Localization

TouchStone Software Corporation announced today that it has completed localization of its web application "DriverAgent" -- the premier device driver scan and updating service -- for French speaking users. "With this localization complete, translation into many other languages is now possible", said Chris Dunigan Director of Product Management. "This is part of an overall strategy to globalize our Internet-based businesses. The French localized version our web application DriverAgent was the first step towards that goal; other language translations are in process".

To view DriverAgent in French, click on the French flag at the top of the navigation bar on the right side of the website.

This milestone represents TouchStone Software's interest in providing device driver updates through DriverAgent.com to subscribers worldwide, and supporting the largest possible audience in their own native language. Statistical data obtained for DriverAgent.com through Google Analytics(TM) indicate that approximately 11% of visitors to DriverAgent.com are using a Spanish language browser, 9% German, 8% Portuguese, 8% French, and 5% Russian. "We're determined to penetrate non-English speaking markets and to provide them with a better user experience overall" Dunigan said.

Google Analytics(TM) is a registered trademarks of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.

Posted: 2007.12.07 10:08
 

TouchStone Software Corporation Announces Partnership with GIGABYTE TECHNOLOGY CO., LTD.

TouchStone Software Corporation (OTC BB: TSSW) today announced that it has entered a strategic partnership with GIGABYTE TECHNOLOGY CO., LTD. GIGABYTE has agreed to license TouchStone Software's device driver scan and update technology DriverAgentPRO for OEMs by embedding the web application across their worldwide websites.

"TouchStone Software's DriverAgent web application provides GIGABYTE users the ability to easily identify and locate important device driver updates in one quick and simple process" said Richard Ma, executive vice president, GIGABYTE. "We believe DriverAgent will enhance the GIGABYTE user experience and continue GIGABYTE's long history of offering leading edge customer support".

This new relationship will enable TouchStone to establish a prominent position in the OEM marketplace. "I expect increased web traffic as a result of this new relationship" stated Jason K. Raza, president and chief executive officer. "I am confident our new relationship with GIGABYTE will enable TouchStone to open new opportunities with other manufacturers in Taiwan and China".

TouchStone's DriverAgentPRO scan, search and update technology is constantly at work searching to locate, test and certifying device driver updates. With a database of more than 116,000 drivers, the DriverAgent's resources are unmatched in the industry. DriverAgentPRO technology allows manufactures better management of technical support cost and access to new revenue opportunities.

GIGABYTE is one of the most well known IT brands in the industry and has become one of the world's largest motherboard manufacturers and graphic accelerators. GIGABYTE has further expanded its product portfolio to include notebook and desktop PCs, mobile and handset devices.

For additional DriverAgentPRO information, please visit:
http://www.touchstonesoftware.com/driveragentpro or contact TouchStone Software Corporation at 978-686-6468.

Posted: 2007.12.07 10:06
 

DriverAgent.com breaks 100,000 device driver updates

DriverAgent.com has broken the 100,000 device driver update mark, and continues to grow every day.

We strive to provide you with the most, and latest device drivers available.

Posted: 2006.12.06 14:13
 

Cumulative Security Update for IE (912812) for Win9x/ME

The Driver Agent ActiveX control will not install when this security update has been loaded on to your computer. The installation will fail without any specific error message.

We have updated our ActiveXCheck program. Now when it is run, it will detect this situation, and display the appropriate installation error. In this case it will be "(800b0111) The certificate was explicitly marked as untrusted by the user".

Please see our FAQs to resolve this problem.

The Driver Agent plugin for Opera, Firefox, K-Meleon and Netscape is unaffected by this problem.

Posted: 2006.05.30 17:16
 

DriverAgent Reviewed in Smart Computing Magazine

DriverAgent received a positive review in Smart Computing Magazine, Issue 4 - April 2006, Vol.17.

Click Here to read the review of DriverAgent, about halfway down the page.

Smart Computing is a monthly magazine devoted to helping users improve their productivity with personal computers. The magazine, founded in 1990 as PC Novice, emphasizes tutorial articles and plain-English writing that defines technical terminology.

Smart Computing
Posted: 2006.03.08 13:47
 

The current time at DriverAgent is 2008.08.08 15:12

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